The Challenge

Ayudar was asked to reduce telecommunications costs and improve reliability for Westland Helicopters at its Yeovil site

The Response

Ayudar analysed that the most critical point of failure was the centralised existing telephone system. A failure of the PABX would reduce telephone traffic to and from the site to virtually zero

The solution was to replace the existing system with three systems networked together. This meant that a single system failure would result in only a one-third reduction in voice capacity

The Result

By linking the systems with Voice over IP (VOIP) over the existing data networks, savings of over £400kper annum could be made by not renting internal telephone circuits from the telephony provider. Ayudar assisted Westland Helicopters in the selection of the supplier of the new network and project managed the installation, testing and commissioning of the system

In addition, Ayudar has helped Westland Helicopters reduce telecommunications costs by:

• Migrating existing data circuits onto an alternative supplier without any logistical change in the operation at Westland (simply a reduction in rental charges billed through another supplier)
• Making a direct link from the mobile phone supplier to the telephone system at Westland to enable all calls between mobiles and the Yeovil site benefited from a considerable reduction in call charges
• Ensuring that there were no redundant lines and that all lines that were on site were using the chosen service provider further savings were made

Overall savings in excess of £500,000 per annum were achieved and have enabled new telephone systems to be purchased and installed out of the cost reductions made with no additional capital outlay.